Andrews Blakeway Consult Relocation is totally committed to providing service excellence. This is realised by maintaining and increasing our support facilities in terms of a regular quality awareness programme, self-investigation and supplier training, thereby enabling us to deliver relocation services of the highest quality standards.
We recognise the importance of providing a service which meets both the requirements of the customer and the needs of our business. We achieve this by constantly investigating and, where appropriate, investing in policies or methods with which we can improve the quality of service provided to our customers.
It is therefore our policy to:
*accurately identify customer requirements
*provide suitable resources to meet these requirements
*perform quality-related activities under controlled conditions
*demonstrate to customers and suppliers alike our commitment to provide a quality service.
Our management team and supply chain is committed to achieving total customer satisfaction through the provision of a quality service.